The current sales cycle of scientific instruments is long and inefficient. Nexaro aims to streamline procurement of everything related to purchasing high tech equipment. One large inefficiency is slow invoice processing and chasing payments, resulting in reduced cash flow. For this reason, Nexaro provides the following payment cycles, organised by category.
Instrument Payments
First the seller accepts the work order and manufactures the instrument. The payment cycle begins once the instrument has been picked up by Nexaro and the seller sends the invoice via email. Nexaro will initiate the full payment to the seller within 5 working days of receiving the invoice. The instrument is expected to fulfil the quality requirements outlined in the Seller Terms and Conditions.
Spares & Consumables Payments
Payments for Spares & Consumables are processed monthly, contingent upon confirmation of pick up and adherence to quality specifications outlined in the Seller Terms and Conditions.
Testing Services Payments
Payments for testing services are issued monthly. Services completed and reported within the month will be compensated in the same cycle, ensuring timely remuneration.
Payments
For all payment types, Nexaro uses bank transfers. Funds are transferred to the bank account specified on the order page of each product. If no specific account is selected, payments will default to the primary bank account on file. All payments are made in EUR, with any applicable fees (commission, late fees, etc...) deducted prior to disbursement. The payment will be received by the seller within 60 days of payment initiation.
Order Delays
Nexaro enforces strict delivery timelines for Instruments, Spares & Consumables, and Testing Services, with clear Delivery Times indicated by the seller in the product/service listing form.
In case of delays, payments are held in escrow until fulfillment. Recurring delays—exceeding two instances—trigger additional late fees from the third occurrence. Additional late fees may apply depending on the product.
Nexaro reserves all rights to reject a delayed product or service without any seller compensation.
This policy* promotes transparency, aligns seller and buyer expectations, and ensures efficient and reliable transactions on Nexaro.
*See Terms and Conditions for full Delays Policies, including exceptions, how to notify Nexaro, and possible penalties.
Nexaro creates value for sellers in the form of exposure, order and procurement management, fulfillment and logistics. Therefore, for each product (categorized as Instrument, or Spares & Consumables) on Nexaro there is a recurrent fee of 299€ per product/year*
(*299€ per lab/year in the case of testing services)
In the first year of Nexaro (January 2025 - January 2026), we have a money back guarantee if at least 299€ worth of your product is not sold in the first 12 months.
Nexaro offers a clear and straightforward commission model. Our fees are charged as a simple percentage of the ex-works price. Below is a breakdown of how commission fees are applied across different product categories:
Instruments
3% of sale price
Spares & Consumables
3% of sale price
Testing Services
3% of sale price
The sale price for each item includes applicable charges such as the list price, spares price, module price, variant price, and any discounts, as indicated in the product/service listing form. The commission fee is calculated at checkout based on the final product configuration selected by the buyer, including any additional modules, spare parts, or discounts applied.
The information provided on this page is intended solely for informational purposes. For comprehensive and legally binding details, please refer to the Seller Terms and Conditions.
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